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Friday, April 10, 2026
8:00 AM - 5:30 PM
CDT
The Q Workshop
8:00 AM - 5:30 PM
CDT
The Q Workshop
Location: Marquette
Speaker:
Tracy Patterson
Saturday, April 11, 2026
8:30 AM - 5:00 PM
CDT
The Q Workshop
8:30 AM - 5:00 PM
CDT
The Q Workshop
Location: Marquette
Speaker:
Tracy Patterson
12:00 PM - 5:00 PM
CDT
Ultrasound at the Bedside: A Hands-On Workshop for Urgent Care
12:00 PM - 5:00 PM
CDT
Ultrasound at the Bedside: A Hands-On Workshop for Urgent Care
Location: Continental C
Speaker:
Rajesh N. Geria, MD
– Summit Health
Speaker:
Tatiana Havryliuk, MD
– Hello Sono
1:00 PM - 5:00 PM
CDT
Amplify Your Online Presence: A Hands-On Social Media Workshop for Healthcare Professionals
1:00 PM - 5:00 PM
CDT
Amplify Your Online Presence: A Hands-On Social Media Workshop for Healthcare Professionals
Location: Continental A
Speaker:
Joshua Russell, MD, MSc, FAAEM, FACEP
– EM:RAP, JUCM
4:00 PM - 6:00 PM
CDT
Registration
4:00 PM - 6:00 PM
CDT
Registration
Location: 8th Street North
5:00 PM - 6:00 PM
CDT
Come As You Are Reception & Meet The Candidates
5:00 PM - 6:00 PM
CDT
Come As You Are Reception & Meet The Candidates
Location: Continental Foyer
Sponsored By
Sunday, April 12, 2026
7:00 AM - 6:00 PM
CDT
Registration
7:00 AM - 7:00 PM
CDT
Registration
Location: 8th Street North
7:15 AM - 8:00 AM
CDT
Continental Breakfast
7:15 AM - 8:00 AM
CDT
Continental Breakfast
Location: Continental Foyer
7:45 AM - 8:30 AM
CDT
Amplify, Not Automate: A 7-Layer AI Playbook for Waits, Burnout, and Margin
7:45 AM - 8:30 AM
CDT
Amplify, Not Automate: A 7-Layer AI Playbook for Waits, Burnout, and Margin
Location: Buckingham
Speaker:
Alan Ayers, MBA, MAcc
– Urgent Care Consultants
7:45 AM - 8:30 AM
CDT
Building the Future of Urgent Care Clinicians: Fellowship Certification and New Graduate APC Training
7:45 AM - 8:30 AM
CDT
Building the Future of Urgent Care Clinicians: Fellowship Certification and New Graduate APC Training
Location: Continental C
Moderator:
Amelia Nadler, DNP, FNP-C
– Yale New Haven Health Urgent Care
Panelist:
Lisa Shakun, PA-C, MBA, FCUCM
– Yale New Haven Health Urgent Care
Panelist:
Lyndsie Watkins, PA-C, FCUCM
– Northwell Health - GoHealth Urgent Care
Panelist:
Elizabeth Benissan-Messan, PA-C, MPAS, MS
– Wellnow Urgent Care
7:45 AM - 8:30 AM
CDT
Check Your Blind Spot: Commonly Missed Pediatric Fractures
7:45 AM - 8:30 AM
CDT
Check Your Blind Spot: Commonly Missed Pediatric Fractures
Location: Marquette
Speaker:
Mark Bittman
7:45 AM - 8:30 AM
CDT
General Radiology - Part 1
7:45 AM - 8:30 AM
CDT
General Radiology - Part 1
Location: Continental A
Speaker:
Ron Boucher
7:45 AM - 8:30 AM
CDT
Testing and Decision-making in Respiratory Tract Infections
7:45 AM - 8:30 AM
CDT
Testing and Decision-making in Respiratory Tract Infections
Location: Continental B
Speaker:
Chris Chao
Co-Speaker:
Joseph Hwang, PA-C
– ExperCARE Health
8:45 AM - 9:30 AM
CDT
Coding Showdown: Clinician Judgment vs. ChatGPT
8:45 AM - 9:30 AM
CDT
Coding Showdown: Clinician Judgment vs. ChatGPT
Location: Continental C
Speaker:
Brad Laymon
8:45 AM - 9:30 AM
CDT
General Radiology - Part 2
8:45 AM - 9:30 AM
CDT
General Radiology - Part 2
Location: Continental A
Speaker:
Ron Boucher
8:45 AM - 9:30 AM
CDT
Inclusive Pediatric Care: Practical Strategies for Atypical Patients
8:45 AM - 9:30 AM
CDT
Inclusive Pediatric Care: Practical Strategies for Atypical Patients
Location: Marquette
Speaker:
Amy Lomas, BSN, RN-BC
– Atrium Health
8:45 AM - 9:30 AM
CDT
Sexually-transmitted Infections: Whom and when to test and treat
8:45 AM - 9:30 AM
CDT
Sexually-transmitted Infections: Whom and when to test and treat
Location: Continental B
Speaker:
Chris Chao
Co-Speaker:
Joseph Hwang, PA-C
– ExperCARE Health
8:45 AM - 9:30 AM
CDT
The Modern Urgent Care Operating System: 5 Core Components
8:45 AM - 9:30 AM
CDT
The Modern Urgent Care Operating System: 5 Core Components
Location: Buckingham
Speaker:
Brandon Roberston, MBA, Six Sigma Black Belt
– UCP Merchant Medicine & Intellivisit Solutions
8:45 AM - 4:30 PM
CDT
Poster Gallery Open
8:45 AM - 4:30 PM
CDT
Poster Gallery Open
Location: Private Dining Room 1;#Private Dining Room 2
9:30 AM - 10:00 AM
CDT
Coffee Break
9:30 AM - 10:00 AM
CDT
Coffee Break
Location: Continental Foyer
9:45 AM - 10:30 AM
CDT
Accreditation
9:45 AM - 10:30 AM
CDT
Accreditation
Location: Continental A
Speaker:
Scott Poston, RN, BSN, MHA
– HCA HealthCare
9:45 AM - 10:30 AM
CDT
Diagnosing and Managing Upper Extremity Fractures in UC
9:45 AM - 10:30 AM
CDT
Diagnosing and Managing Upper Extremity Fractures in UC
Location: Buckingham
Speaker:
John Adie, PhD, FACRRM, FRACGP, FRNZCUC, FRNZGP, B.Min., MBChB, BHB, Dip Community Emergency Medicine, Dip Obs/ Med Gyn., Dip Paed.
– University of the Sunshine Coast, Australia
9:45 AM - 10:30 AM
CDT
Pediatric Rashes: Beyond Hydrocortisone and Derm Referral
9:45 AM - 10:30 AM
CDT
Pediatric Rashes: Beyond Hydrocortisone and Derm Referral
Location: Continental C
Speaker:
Kathryn Crampton
– PM Pediatrics
9:45 AM - 10:30 AM
CDT
Urgent Care Skills Lab: Hands‑On Procedures That Matter
9:45 AM - 10:30 AM
CDT
Urgent Care Skills Lab: Hands‑On Procedures That Matter
Location: Waldorf
Instructor:
Amanda Patterson
– PM Pediatric Urgent Care
Instructor:
Martha Williams, DHSc, MS, PA-C
– Urgent Care Association
Instructor:
Joe Toscano, MD, FCUCM
– San Ramon Regional Medical Center
Instructor:
Marisa Rodriguez, MPAS, PA-C, CAQ-Peds
– PM Pediatric Care
Instructor:
Jen Ganime, MSN, CPNP
– PM Pediatrics
Instructor:
Katherine Wertz
Instructor:
Rich Bruckner, MD
– PM Pediatrics
Instructor:
Sean M. McNeeley, MD
– University Hospital Cleveland Urgent Care
11:00 AM - 12:00 PM
CDT
Unlock the Power of Your People
11:00 AM - 12:00 PM
CDT
Unlock the Power of Your People
Location: International North
Keynote Speaker:
Arel Moodie
Sponsored By
12:00 PM - 1:30 PM
CDT
CUCM Luncheon
12:00 PM - 1:30 PM
CDT
CUCM Luncheon & Members Meeting
Location: International North
Speaker:
Jessica Higginbotham
– American Family Care
Speaker:
Lisa Bishop, DNP, MHA, FNP-BC, CDEO, FCUCM
– College of Urgent Care Medicine
1:30 PM - 2:15 PM
CDT
Beyond Dismissal: Recognizing and Preventing Perceived Medical Gaslighting in Urgent Care
1:30 PM - 2:15 PM
CDT
Beyond Dismissal: Recognizing and Preventing Perceived Medical Gaslighting in Urgent Care
Location: Continental C
Speaker:
Rajesh N. Geria, MD
– Summit Health
1:30 PM - 2:15 PM
CDT
Culture-Oriented Leadership: The Pathway to Improving Your KPIs
1:30 PM - 2:15 PM
CDT
Culture-Oriented Leadership: The Pathway to Improving Your KPIs
Location: Continental B
co-speaker:
Brian Cruz
1:30 PM - 2:15 PM
CDT
Hacking the Patient Experience: The Psychology Behind 5-Star Reviews
1:30 PM - 2:15 PM
CDT
Hacking the Patient Experience: The Psychology Behind 5-Star Reviews
Location: Continental A
Speaker:
Charlotte Francis, MBA, MSN, APRN, FNP-C
– Texas Health Breeze Urgent Care
1:30 PM - 2:15 PM
CDT
The Core Four Stages of Adult Development Theory
1:30 PM - 2:15 PM
CDT
Unlock the Power of Your People: A Deep Dive
Location: Marquette
Speaker:
Arel Moodie
1:30 PM - 2:15 PM
CDT
Urgent Care 2030: The Road Ahead for Leaders Who Want to Thrive
1:30 PM - 2:15 PM
CDT
Urgent Care 2030: The Road Ahead for Leaders Who Want to Thrive
Location: Buckingham
Speaker:
Claudio Capone, FACHE
– Winding Lane Management
Co-Speaker:
Mark Reddinger, MBA
– Winding Lane Management
1:30 PM - 2:15 PM
CDT
Urgent Care Cafe
1:30 PM - 2:15 PM
CDT
Urgent Care Cafe
Location: Waldorf
2:30 PM - 3:15 PM
CDT
AI and Diagnostic Reasoning: Avoiding Digital Dementia
2:30 PM - 3:15 PM
CDT
AI and Diagnostic Reasoning: Avoiding Digital Dementia
Location: Continental B
Speaker:
Josh Russell, MD, MSc, FCUCM
– UCP-Merchant Medicine/Intellivisit | CUCM Board | The Focused Exam
2:30 PM - 3:15 PM
CDT
Beyond “Blood and Urine”: Next-Gen Pediatric Fever Algorithm
2:30 PM - 3:15 PM
CDT
Beyond “Blood and Urine”: Next-Gen Pediatric Fever Algorithm
Location: Continental A
Speaker:
Eric Weinberg, MD, FAAP
– PM Pediatric care
2:30 PM - 3:15 PM
CDT
Low Back Pain: The Evidence is NOT What You Think
2:30 PM - 3:15 PM
CDT
Low Back Pain: The Evidence is NOT What You Think
Location: Marquette
Speaker:
Tracey Q. Davidoff, MD, FCUCM (MD, FCUCM)
– Baycare Urgent Care
2:30 PM - 3:15 PM
CDT
Radical Empathy: Shining Bright in the Places That Harden Most
2:30 PM - 3:15 PM
CDT
Radical Empathy: Shining Bright in the Places That Harden Most
Location: Continental C
Speaker:
Casey Micheil, BSN, RN, CNML
– UCI Health
2:30 PM - 3:15 PM
CDT
Seeing the Whole Picture: How RCM Surveillance Revealed $2M in Process and Payer Opportunities
2:30 PM - 3:15 PM
CDT
Seeing the Whole Picture: How RCM Surveillance Revealed $2M in Process and Payer Opportunities
Location: Buckingham
Speaker:
Wayzen Lin, MS
– RevOps Health, Inc.
3:15 PM - 3:45 PM
CDT
Beverage Break
3:15 PM - 3:45 PM
CDT
Beverage Break
Location: Continental Foyer
3:30 PM - 4:15 PM
CDT
Bread-and-Butter Urgent Care: Diagnoses You See Every Day
3:30 PM - 4:15 PM
CDT
Bread-and-Butter Urgent Care: Diagnoses You See Every Day
Location: Continental A
Speaker:
Jonathan Halpert
3:30 PM - 4:15 PM
CDT
Overcoming Challenges of Molecular POC Testing in Non-Acute Care Settings
3:30 PM - 4:15 PM
CDT
Overcoming Challenges of Molecular POC Testing in Non-Acute Care Settings
Location: Marquette
Co-Speaker:
Cara Yobs, MBA, DLM(ASCP)
– Summit Health/CityMD
Co-Speaker:
Robert Switzer, MSL, PA-c
– Finger Lakes Health
Co-Speaker:
Sheldon Singh
3:30 PM - 4:15 PM
CDT
Read Films Like a Radiologist: Pediatric CXR and AXR Interpretation
3:30 PM - 4:15 PM
CDT
Read Films Like a Radiologist: Pediatric CXR and AXR Interpretation
Location: Continental B
Speaker:
Mark Bittman
3:30 PM - 4:15 PM
CDT
Retention Starts with Culture: How to Build Loyal, Engaged Urgent Care Teams
3:30 PM - 4:15 PM
CDT
Retention Starts with Culture: How to Build Loyal, Engaged Urgent Care Teams
Location: Buckingham
Speaker:
Michael Ray
4:30 PM - 5:15 PM
CDT
Diagnosing and Managing Lower Extremity Fractures in UC
4:30 PM - 5:15 PM
CDT
Diagnosing and Managing Lower Extremity Fractures in UC
Location: Buckingham
Speaker:
John Adie, PhD, FACRRM, FRACGP, FRNZCUC, FRNZGP, B.Min., MBChB, BHB, Dip Community Emergency Medicine, Dip Obs/ Med Gyn., Dip Paed.
– University of the Sunshine Coast, Australia
4:30 PM - 5:15 PM
CDT
Engineer Excellence. Train with Purpose
4:30 PM - 5:15 PM
CDT
Engineer Excellence. Train with Purpose
Location: Continental A
co-speaker:
Kristin Haterius, MSN, RN
– Texas Health Breeze Urgent Care
Co-Speaker:
Jennifer Follis, MSN, APRN, FNP-C, CEN
– “Texas Health Breeze Urgent Care
4:30 PM - 5:15 PM
CDT
Is it COPD, Asthma, or Both?
4:30 PM - 5:15 PM
CDT
Is it COPD, Asthma, or Both?
Location: Continental C
Speaker:
Yancy Phillips, MD, Master American College of Physicians (MACP)
– Winding Lane Management
4:30 PM - 5:15 PM
CDT
Tech Wrecks: Lessons from Tech Gone Sideways
4:30 PM - 5:15 PM
CDT
Tech Wrecks: Lessons from Tech Gone Sideways
Location: Marquette
Speaker:
Patrick Kelly
– 4th Season Consulting
4:30 PM - 5:15 PM
CDT
Urgent Care Skills Lab: Hands‑On Procedures That Matter
4:30 PM - 5:15 PM
CDT
Urgent Care Skills Lab: Hands‑On Procedures That Matter
Location: Waldorf
Instructor:
Martha Williams, DHSc, MS, PA-C
– Urgent Care Association
Instructor:
Joe Toscano, MD, FCUCM
– San Ramon Regional Medical Center
Instructor:
Marisa Rodriguez, MPAS, PA-C, CAQ-Peds
– PM Pediatric Care
Instructor:
Amanda Patterson
– PM Pediatric Urgent Care
Instructor:
Jen Ganime, MSN, CPNP
– PM Pediatrics
Instructor:
Katherine Wertz
Instructor:
Rich Bruckner, MD
– PM Pediatrics
Instructor:
Sean M. McNeeley, MD
– University Hospital Cleveland Urgent Care
5:00 PM - 7:00 PM
CDT
Solutions.Expo Opening Reception
5:00 PM - 7:00 PM
CDT
Solutions.Expo Opening Reception
Location: Solutions.Expo (Salon C & D)
Monday, April 13, 2026
7:00 AM - 5:00 PM
CDT
Registration
7:00 AM - 5:00 PM
CDT
Registration
Location: 8th Street North
7:15 AM - 8:00 AM
CDT
Continental Breakfast & Meet The Candidates
7:15 AM - 8:00 AM
CDT
Continental Breakfast & Meet The Candidates
Location: Continental Foyer
7:15 AM - 8:30 AM
CDT
Advanced Practice Clinician Meetup
7:15 AM - 8:30 AM
CDT
Advanced Practice Clinician Breakfast Meetup: Sponsored by Mega
Location: Marquette
7:45 AM - 8:30 AM
CDT
Amplify Awareness: Recognizing the Comeback of Eradicated Diseases
7:45 AM - 8:30 AM
CDT
Amplify Awareness: Recognizing the Comeback of Eradicated Diseases
Location: Continental A
Speaker:
Leah Blizard, PA-C
– Fast Track Urgent Care Powered by Fast Track
7:45 AM - 8:30 AM
CDT
The 5 Magic Moments to Amplify Urgent Care Growth in 2026
7:45 AM - 8:30 AM
CDT
The 5 Magic Moments to Amplify Urgent Care Growth in 2026
Location: Buckingham
Speaker:
Heather Fernandez
– Solv Health
7:45 AM - 8:30 AM
CDT
Urgent Care Cafe
7:45 AM - 8:30 AM
CDT
Urgent Care Cafe
Location: Waldorf
8:00 AM - 3:00 PM
CDT
Solutions.Expo
8:00 AM - 12:00 PM
CDT
Solutions.Expo
Location: Solutions.Expo (Salon C & D)
8:45 AM - 9:15 AM
CDT
Solutions.Amplified: Looking Beyond Proximity - Evaluating True Competitive Strength
8:45 AM - 9:15 AM
CDT
Solutions.Amplified: Looking Beyond Proximity - Evaluating True Competitive Strength
Location: Solutions.Expo (Salon D)
Presented By
8:45 AM - 9:30 AM
CDT
Amplify Your Leverage: Using Data to Reshape Payer Contracts and Market Entry
8:45 AM - 9:30 AM
CDT
Amplify Your Leverage: Using Data to Reshape Payer Contracts and Market Entry
Location: Marquette
Speaker:
Tammy Mallow, B.S. Industrial Psychology
– Mallow Consulting
8:45 AM - 9:30 AM
CDT
Beyond the Degree: Reforming Nurse Practitioner Education and Onboarding
8:45 AM - 9:30 AM
CDT
Beyond the Degree: Reforming Nurse Practitioner Education and Onboarding
Location: Continental B
Speaker:
Lisa Bishop, DNP, MHA, FNP-BC, CDEO, FCUCM
– College of Urgent Care Medicine
8:45 AM - 9:30 AM
CDT
From Front Desk to Discharge: SOPs That Protect Patients, Providers, and Performance
8:45 AM - 9:30 AM
CDT
From Front Desk to Discharge: SOPs That Protect Patients, Providers, and Performance
Location: Continental A
co-speaker:
Martha Williams, DHSc, MS, PA-C
– Urgent Care Association
8:45 AM - 9:30 AM
CDT
It is CLIA-Waived So Nothing Can Go Wrong…Right?
8:45 AM - 9:30 AM
CDT
It is CLIA-Waived So Nothing Can Go Wrong…Right?
Location: Buckingham
Speaker:
Norman Moore, PhD in Microbiology
– Abbott
8:45 AM - 9:30 AM
CDT
Meet Your Poster Presenters
8:45 AM - 9:30 AM
CDT
Meet Your Poster Presenters
Location: Private Dining Room 1;#Private Dining Room 2
8:45 AM - 4:30 PM
CDT
Poster Gallery Open
8:45 AM - 4:30 PM
CDT
Poster Gallery Open
Location: Private Dining Room 1;#Private Dining Room 2
9:00 AM - 10:00 AM
CDT
Coffee Break
9:00 AM - 10:00 AM
CDT
Coffee Break
Location: Continental Foyer
9:30 AM - 10:00 AM
CDT
Solutions.Amplified: Workflow Optimization with AI
9:30 AM - 10:00 AM
CDT
Solutions.Amplified: Workflow Optimization with AI
Location: Solutions.Expo (Salon C)
Presented by
9:45 AM - 10:15 AM
CDT
Integrating Behavioral Health in Urgent Care with MHT's SmarTest AI
9:45 AM - 10:30 AM
CDT
Integrating Behavioral Health in Urgent Care with MHT's SmarTest AI
Location: Marquette
Speaker:
Ernie Wallerstein
Co-Speaker:
Erin Fogarty
Co-Speaker:
David Caltrider, MD
– HealthCARE Express
9:45 AM - 10:30 AM
CDT
Difficult Conversations: Who Has Them?
9:45 AM - 10:30 AM
CDT
Difficult Conversations: Who Has Them?
Location: Continental A
co-speaker:
Johnetta Musick
9:45 AM - 10:30 AM
CDT
Faster, Smarter, Simpler: Molecular Diagnostics in Urgent Care Infections
9:45 AM - 10:30 AM
CDT
Faster, Smarter, Simpler: Molecular Diagnostics in Urgent Care Infections
Location: Buckingham
Speaker:
Kyle Rhoad
– HealthTrackRx
Co-Speaker:
Ben Francis
– Fast Pace Health
9:45 AM - 10:30 AM
CDT
Rapid Antigen Testing: Catalyst for Decision Making, Efficiency, and Trust
2:45 PM - 3:30 PM
CDT
Rapid Antigen Testing: Catalyst for Decision Making, Efficiency, and Trust
Location: Buckingham
co-speaker:
Rajesh N. Geria, MD
– Summit Health
9:45 AM - 10:30 AM
CDT
Urgent Care Skills Lab: Hands‑On Procedures That Matter
9:45 AM - 10:30 AM
CDT
Urgent Care Skills Lab: Hands‑On Procedures That Matter
Location: Waldorf
Instructor:
Martha Williams, DHSc, MS, PA-C
– Urgent Care Association
Instructor:
Joe Toscano, MD, FCUCM
– San Ramon Regional Medical Center
Instructor:
Marisa Rodriguez, MPAS, PA-C, CAQ-Peds
– PM Pediatric Care
Instructor:
Amanda Patterson
– PM Pediatric Urgent Care
Instructor:
Jen Ganime, MSN, CPNP
– PM Pediatrics
Instructor:
Katherine Wertz
Instructor:
Rich Bruckner, MD
– PM Pediatrics
Instructor:
Sean M. McNeeley, MD
– University Hospital Cleveland Urgent Care
9:45 AM - 10:30 AM
CDT
You’re Doing It Wrong: Debunking Myths in Pediatric Urgent Care Medicine
9:45 AM - 10:30 AM
CDT
You’re Doing It Wrong: Debunking Myths in Pediatric Urgent Care Medicine
Location: Continental B
Speaker:
Kathryn Crampton
– PM Pediatrics
10:15 AM - 10:45 AM
CDT
Solutions.Amplified: Beyond the Scribe - AI That Gets Urgent Care
10:15 AM - 10:45 AM
CDT
Solutions.Amplified: Beyond the Scribe - AI That Gets Urgent Care
Location: Solutions.Expo (Salon D)
Presented By
10:30 AM - 11:30 AM
CDT
CALUCA Members Meeting
11:00 AM - 12:00 PM
CDT
CALUCA Members Meeting
Location: Continental B
10:30 AM - 11:30 AM
CDT
NERUCA Members Meeting
11:00 AM - 12:00 PM
CDT
NERUCA Members Meeting
Location: Continental A
10:30 AM - 11:30 AM
CDT
SERUCA Members Meeting
11:00 AM - 12:00 PM
CDT
SERUCA Members Meeting
Location: Continental C
11:00 AM - 11:30 AM
CDT
Solutions.Amplified: Evidence Based Antibiotic Stewardship in Outpatient Care
11:00 AM - 11:30 AM
CDT
Solutions.Amplified: Evidence Based Antibiotic Stewardship in Outpatient Care
Location: Solutions.Expo (Salon C)
Presented by
12:00 PM - 1:15 PM
CDT
Luncheon: Different States, Same Struggles—Policy Threads That Tie Us Together: Advocacy Panel
12:00 PM - 1:15 PM
CDT
Luncheon: Different States, Same Struggles—Policy Threads That Tie Us Together: Advocacy Panel
Location: International North
Moderator:
Kristin Rastatter
– Urgent Care Association
Panelist:
Jonathan Halpert
Panelist:
Selena Gurley, MSN, FNP-C, CRHCP
– Fast Pace Health
Panelist:
Rob Mahan
Panelist:
Jennifer Kolb, DMSc, PA-C, DFAAPA
– American Academy of Physician Associates
1:00 PM - 3:00 PM
CDT
Solutions.Expo
1:00 PM - 3:00 PM
CDT
Solutions.Expo
Location: Solutions.Expo (Salon C & D)
1:15 PM - 1:45 PM
CDT
Solutions.Amplified: Why 3,000+ clinics Flipped their phones in 2025
1:30 PM - 2:00 PM
CDT
Solutions.Amplified: Why 3,000+ clinics Flipped their phones in 2025
Location: Solutions.Expo (Salon C)
Presented by
Flip CX, Inc.
1:45 PM - 2:30 PM
CDT
Defensive Charting Part 2: Making Your Notes Bullet Proof
1:45 PM - 2:30 PM
CDT
Defensive Charting Part 2: Making Your Notes Bullet Proof
Location: Marquette
Speaker:
Tracey Q. Davidoff, MD, FCUCM (MD, FCUCM)
– Baycare Urgent Care
1:45 PM - 2:30 PM
CDT
Dose Decisions: Antibiotic Choice, Dose, and Duration in 2026
1:45 PM - 2:30 PM
CDT
Dose Decisions: Antibiotic Choice, Dose, and Duration in 2026
Location: Continental A
Speaker:
Patrick Dolan, MD FAAP FCUCM
– PM Pediatric Care
1:45 PM - 2:30 PM
CDT
Smooth Operators: Urgent Care Without the Chaos
1:45 PM - 2:30 PM
CDT
Smooth Operators: Urgent Care Without the Chaos
Location: Continental B
Speaker:
Curtis A. Franke, MD, MBA
– HCA- CareNow and MD Now
1:45 PM - 2:30 PM
CDT
The Inside Track: Urgent Care’s Path Through Washington
1:45 PM - 2:30 PM
CDT
The Inside Track: Urgent Care’s Path Through Washington
Location: Buckingham
Speaker:
Eric Zimmerman
Sponsored By
1:45 PM - 2:30 PM
CDT
Urgent Care Skills Lab: Hands‑On Procedures That Matter
1:45 PM - 2:30 PM
CDT
Urgent Care Skills Lab: Hands‑On Procedures That Matter
Location: Waldorf
Instructor:
Martha Williams, DHSc, MS, PA-C
– Urgent Care Association
Instructor:
Joe Toscano, MD, FCUCM
– San Ramon Regional Medical Center
Instructor:
Marisa Rodriguez, MPAS, PA-C, CAQ-Peds
– PM Pediatric Care
Instructor:
Jen Ganime, MSN, CPNP
– PM Pediatrics
Instructor:
Katherine Wertz
Instructor:
Rich Bruckner, MD
– PM Pediatrics
Instructor:
Sean M. McNeeley, MD
– University Hospital Cleveland Urgent Care
2:00 PM - 2:30 PM
CDT
Solutions.Amplified: From 5% audits to 100% revenue integrity
2:00 PM - 2:30 PM
CDT
Solutions.Amplified: From 5% audits to 100% revenue integrity
Location: Solutions.Expo (Salon D)
Presented by
2:30 PM - 3:00 PM
CDT
Solutions.Amplified: Beyond the AI Hype: The Next Era of Automation for High-Urgency RCM
2:30 PM - 3:00 PM
CDT
Solutions.Amplified: Beyond the AI Hype: The Next Era of Automation for High-Urgency RCM
Location: Solutions.Expo (Salon C)
Presented by
2:45 PM - 3:30 PM
CDT
A Biopsy of Urgent Care Quality: Insights from 3,000 Chart Reviews
2:45 PM - 3:30 PM
CDT
A Biopsy of Urgent Care Quality: Insights from 3,000 Chart Reviews
Location: Continental B
co-speaker:
Roger Wu, MD, MBA, FACEP
– Medraki
2:45 PM - 3:30 PM
CDT
Leveraging Business Intelligence to Bridge the Gap
2:45 PM - 3:30 PM
CDT
Leveraging Business Intelligence to Bridge the Gap
Location: Continental A
co-speaker:
Leslie Jebson, MHA, MBA, FACHE, FACMPE
– Prisma Health
2:45 PM - 3:30 PM
CDT
Marketing That Builds Measurable Demand
2:45 PM - 3:30 PM
CDT
Marketing That Builds Measurable Demand
Location: Marquette
Speaker:
Dave Twichell
– Freshpaint
Co-Speaker:
Brian Gould
– vybe urgent care
3:45 PM - 4:30 PM
CDT
From First Day to Lasting Impression: Recruit, Retain, Succeed
3:45 PM - 4:30 PM
CDT
From First Day to Lasting Impression: Recruit, Retain, Succeed
Location: Marquette
Speaker:
Lauren Shealy, MSN, RN-BC
– Advocate Health
Co-Speaker:
Ebone Roberts, BSN, RN
– Atrium Health
Co-Speaker:
Melissa Rushing, BSMI, CRA, RT(R)
– Atrium Health
Co-Speaker:
Meagan Collins, BSN, RN-BC
– Atrium Health
3:45 PM - 4:30 PM
CDT
New Urgent Care Operator: The Sophomore Slump
3:45 PM - 4:30 PM
CDT
New Urgent Care Operator: The Sophomore Slump
Location: Buckingham
Speaker:
Patrice Pash, BS, RN
– UrgentIQ
3:45 PM - 4:30 PM
CDT
Parotitis Made Simple: Swollen Cheeks, Sharp Thinking
3:45 PM - 4:30 PM
CDT
Parotitis Made Simple: Swollen Cheeks, Sharp Thinking
Location: Continental B
Speaker:
Braeden Johnson, MD
– The Pragmatic MD
3:45 PM - 4:30 PM
CDT
The Audit Advantage: Building Quality with Confidence
3:45 PM - 4:30 PM
CDT
The Audit Advantage: Building Quality with Confidence
Location: Continental C
Speaker:
Megan Wadas, PA-C, CPHQ
– TGH Urgent Care powered by Fast Track
3:45 PM - 4:30 PM
CDT
Top 10 Articles That Will Change Your Pediatric Urgent Care Practice in 2026
3:45 PM - 4:30 PM
CDT
Top 10 Articles That Will Change Your Pediatric Urgent Care Practice in 2026
Location: Continental A
Speaker:
Patrick Dolan, MD FAAP FCUCM
– PM Pediatric Care
3:45 PM - 4:30 PM
CDT
UC Cafe Presents: Inside the Movement – A Networking Hour with UCA Advocates
3:45 PM - 4:30 PM
CDT
UC Cafe Presents: Inside the Movement – A Networking Hour with UCA Advocates
Location: Waldorf
Moderator:
Kristin Rastatter
– Urgent Care Association
7:00 PM - 11:00 PM
CDT
Speakeasy Soiree
6:00 PM - 11:00 PM
CDT
Speakeasy Soiree
Tuesday, April 14, 2026
8:30 AM - 4:00 PM
CDT
Registration
8:15 AM - 4:30 PM
CDT
Registration
Location: 8th Street North
8:45 AM - 9:30 AM
CDT
Urgent Care Cafe
8:45 AM - 9:30 AM
CDT
Urgent Care Cafe
Location: Waldorf
8:45 AM - 1:00 PM
CDT
Poster Gallery Open
8:45 AM - 1:00 PM
CDT
Poster Gallery Open
Location: Private Dining Room 1;#Private Dining Room 2
9:00 AM - 10:00 AM
CDT
Coffee Break in Solutions.Expo
9:00 AM - 10:00 AM
CDT
Coffee Break in Solutions.Expo
Location: Solutions.Expo (Salon C & D)
9:00 AM - 10:00 AM
CDT
Continental Breakfast
8:30 AM - 9:15 AM
CDT
Continental Breakfast
Location: Continental Foyer
9:00 AM - 12:00 PM
CDT
Solutions.Expo
9:00 AM - 12:00 PM
CDT
Solutions.Expo
Location: Solutions.Expo (Salon C & D)
9:45 AM - 10:30 AM
CDT
Leveling the Playing Field: An Urgent Care Approach to Safer Sports Clearance
9:45 AM - 10:30 AM
CDT
Leveling the Playing Field: An Urgent Care Approach to Safer Sports Clearance
Location: Continental C
Speaker:
Shauna Conry, MD
– UC San Diego Health
Co-Speaker:
Joshua Higgins, PA-C
– UC San Diego Health
Co-Speaker:
Jenna McClanahan, MBA
– UC San Diego Heatlh
9:45 AM - 10:30 AM
CDT
Occupational Medicine
9:45 AM - 10:30 AM
CDT
Occupational Medicine
Location: Continental B
Speaker:
Scott Poston, RN, BSN, MHA
– HCA HealthCare
Co-Speaker:
Ayofemi Ibrahim, MSHA
– HCA Healthcare
9:45 AM - 10:30 AM
CDT
The Pickleball Boom: Is Your Urgent Care Ready for the Injuries?
9:45 AM - 10:30 AM
CDT
The Pickleball Boom: Is Your Urgent Care Ready for the Injuries?
Location: Continental A
Speaker:
Tatiana Havryliuk, MD
– Hello Sono
Co-Speaker:
Shelley Janssen, MD, MBA
– Klamath Health Partnership, Klamath Falls, Oregon
9:45 AM - 10:30 AM
CDT
The Urgent Care Deal Market: What Operators Need to Know
9:45 AM - 10:30 AM
CDT
The Urgent Care Deal Market: What Operators Need to Know
Location: Buckingham
Moderator:
Luis de la Prida, Certified Merger & Acquisition Advisor
– The NYBB Group
10:15 AM - 10:45 AM
CDT
Solutions.Amplified: Infections Solved: Complement Your In-Office Testing with Fast, Reliable Send-Out Results
10:15 AM - 10:45 AM
CDT
Solutions.Amplified: Infections Solved: Complement Your In-Office Testing with Fast, Reliable Send-Out Results
Location: Solutions.Expo (Salon D)
Presented by
10:45 AM - 11:30 AM
CDT
All About Limited X-ray Operators
10:45 AM - 11:30 AM
CDT
All About Limited X-ray Operators
Location: Continental A
Speaker:
Chris Nugent, MBA, CRA, RT(R)(CT)
– PM Pediatrics
10:45 AM - 11:30 AM
CDT
Cardiac Arrest in Urgent Care: Readiness That Saves
10:45 AM - 11:30 AM
CDT
Cardiac Arrest in Urgent Care: Readiness That Saves
Location: Continental C
Speaker:
Amelia Nadler, DNP, FNP-C
– Yale New Haven Health Urgent Care
10:45 AM - 11:30 AM
CDT
Managing Change in Motion: Building and Scaling a New Urgent Care
10:45 AM - 11:30 AM
CDT
Managing Change in Motion: Building and Scaling a New Urgent Care
Location: Continental B
Speaker:
Simran Sodhi
11:00 AM - 11:30 AM
CDT
Solutions.Amplified: Ear cleaning made fast and easy, a real revenue opportunity
11:00 AM - 11:30 AM
CDT
Solutions.Amplified: Ear cleaning made fast and easy, a real revenue opportunity
Location: Solutions.Expo (Salon C)
Presented by
12:00 PM - 1:00 PM
CDT
Luncheon
12:00 PM - 1:00 PM
CDT
Luncheon
Location: International South
1:30 PM - 2:15 PM
CDT
Pulmonary Pearls and Pitfalls in Urgent Care
1:30 PM - 2:15 PM
CDT
Pulmonary Pearls and Pitfalls in Urgent Care
Location: Continental B
Speaker:
Yancy Phillips, MD, Master American College of Physicians (MACP)
– Winding Lane Management
1:30 PM - 2:15 PM
CDT
Respiratory Testing, Amplified: Unlocking the Full Potential of Urgent Care’s Most Valuable Service Line
1:30 PM - 2:15 PM
CDT
Respiratory Testing, Amplified: Unlocking the Full Potential of Urgent Care’s Most Valuable Service Line
Location: Buckingham
Speaker:
Scott Ferguson
2:30 PM - 3:15 PM
CDT
Buprenorphine in Urgent Care: Confident, Compassionate Care
2:30 PM - 3:15 PM
CDT
Buprenorphine in Urgent Care: Confident, Compassionate Care
Location: Continental C
Speaker:
Braeden Johnson, MD
– The Pragmatic MD
2:30 PM - 3:15 PM
CDT
Partnering with Health Systems Without Losing Independence
2:30 PM - 3:15 PM
CDT
Partnering with Health Systems Without Losing Independence
Location: Marquette
Speaker:
Claudio Capone, FACHE
– Winding Lane Management
2:30 PM - 3:15 PM
CDT
The X-ray is Negative, Now What? Pediatric Soft Tissue Injury Review
2:30 PM - 3:15 PM
CDT
The X-ray is Negative, Now What? Pediatric Soft Tissue Injury Review
Location: Continental B
Speaker:
Holly Benjamin
– UChicago Medicine and University of Chicago Pritzker School of Medicine
3:30 PM - 4:15 PM
CDT
Allergy and Anaphylaxis: Follow the Evidence
3:30 PM - 4:15 PM
CDT
Allergy and Anaphylaxis: Follow the Evidence
Location: Marquette
Speaker:
Joe Toscano, MD, FCUCM
– San Ramon Regional Medical Center
3:30 PM - 4:15 PM
CDT
STI Point-of-Care Testing: Innovation, Efficiency, and ROI
3:30 PM - 4:15 PM
CDT
STI Point-of-Care Testing: Innovation, Efficiency, and ROI
Location: Buckingham
Speaker:
Ronak Shah
– Mass General Brigham Urgent Care
Co-Speaker:
Emma Caygill
4:30 PM - 5:30 PM
CDT
UCA Members Meeting
4:30 PM - 5:30 PM
CDT
UCA Members Meeting
Location: Continental Foyer