UCP Merchant Medicine/Intellivisit

UCP Merchant Medicine is the backbone behind some of the most successful urgent care platforms in the country. We partner with health systems and operators to build urgent care that works the way it should—lean, fast, and clinically precise at scale. Our strategic advisory services reshape front-end care delivery, integrating operational redesign with real-time clinical execution. The result: platforms that are easier to staff, simpler to manage, and consistently deliver high performance. Across 3 million+ annual visits, our model achieves an average 94 net promoter score and half the industry average financial breakeven at only 16 visits per day, with average door-to-door times of 34 minutes. At the center is Intellivisit Concierge—our clinical intelligence platform. More than decision support, it re-engineer’s intake, sharpens provider thinking, and ensures every patient encounter is aligned to clinical Standard Operating Procedures. Built on 40,000+ hours of physician-led development, it delivers structured, actionable insight—before the provider even walks into the room. Learn more at https://ucpmm.com.